Q1. Are you a direct manufacturer and exporter?
Yes, we are. We operate our own production facility and dedicated international trade division, managing the entire design and manufacturing process independently.
Q2. How do I purchase your goods?
Please send us your detailed inquiries through our portal. Our sales team will evaluate your specifications and respond with options and pricing as quickly as possible.
Q3. What should I provide if I want custom packaging or printing?
Usually, you can provide us with details via three methods: 1. A physical sample for us to reference. 2. A design layout, 3D file, or artwork drawing. 3. The precise dimensions of your target product.
Q4. How long is the production lead time?
Typically, it takes about 15 to 20 days after the prototype is approved and the deposit is received. If you have an urgent timeline, please inform us, and we will do our best to prioritize your batch.
Q5. How can I obtain a sample?
If the stock model fits your needs, we can send it directly without a sample charge. For custom designs, a sample development fee will apply. In both instances, courier shipment fees are to be covered by the recipient. Shipments are handled via major couriers such as FedEx, UPS, TNT, or DHL.