Company Introduction
Established in 2008, we are a company specializing in the production of pet food storage containers. Our factory is recognized for its advanced plastic injection technology. With over 15 years of experience in customized processing and independent product development, we are dedicated to providing the best solutions for pet food storage bins. Our business spans across more than 50 countries and regions worldwide. Our responsive production management system allows us to meet various types of requirements, whether it's related to product appearance, functional design, logo printing, packaging, transportation, or customer service.
Frequently Asked Questions
What is your customer support structure?
We provide a comprehensive customer support system:
- Response Time: We guarantee a reply to all inquiries within 24 hours.
- Free Mockups: We create mockups to help you visualize your custom design.
- Product Guidance: Video tutorials for installation and weight demonstrations are available.
- Production Tracking: We share production photos, color swatches, functionality checks, drop tests, tape tests, and loading confirmations.
- Logistics Support: Stable shipping and full export documentation handling.
- Return & Exchange: Full exchanges or refunds are provided for goods damaged in transit.
What key advantages do you offer?
Over the past 15 years, we have served 3,102 clients across 152 countries. We operate as a factory integrated with standard trading services, working with high-profile global brands. All raw materials are 100% new, non-toxic, and eco-friendly. We run a rigorous 4-step Quality Control check, guaranteeing 100% compensation for any damaged items.
What printing methods do you offer for custom logos?
We support several printing technologies to match your brand requirements, including Screen Printing, Heat Transfer Printing, All Over Printing, and Embossed Logos.
What color options are available for the containers?
Our standard product colors include black, green, blue, red, and yellow. Custom colors can also be prepared matching any requested Pantone color code.
What are your payment terms?
We accept L/C or 30% T/T deposit in advance, with the balance to be paid against the B/L copy.
Croi Pet
