Q1. Are you a manufacturer or a trading company?
We have three factories. Our first factory was established in 1996. Over 20+ years of development, we now have nearly 860 employees and a 100,000 square meter production area.
Q2. Why should we choose you?
1) Reliable: We are a real company dedicated to win-win partnerships.
2) Professional: We offer pet products exactly as you specify.
3) Factory Direct: We operate our own production lines to ensure reasonable pricing. We maintain 3 main factories for pet beds and cat furniture, support 60+ suppliers across ranges, employ 15+ QC staff, utilize a 50+ person R&D team, and manage a 100+ person sales team.
Q3. What is the sample lead time and payment terms?
Sample time is 3 to 10 days after the order and samples are confirmed. For payment, we accept T/T with a 30% deposit, and the remaining balance is paid upon completion of the order. We also accept PayPal and West Union.
Q4. What customized services do you provide?
- OEM / ODM: We accept customized product requests. Our 50-person design team can assist you with your conceptual designs.
- Free Samples: The sample cost is 100% refunded after a bulk order is placed.
- Free Packaging Design: Customized packages are supported and designed for free.
- Free HD Pictures: High-definition product images are available for online sellers.
- Trend updates: We offer new product releases every month once a cooperative relationship is established.
Q5. What is the Minimum Order Quantity (MOQ) for custom pet bowls?
Our standard MOQ varies depending on the specific model and materials. For standard configurations, we offer flexible low MOQs to help you test the market. Please send an inquiry to check details for customized designs.
Q6. How do you ensure product quality before delivery?
We strictly follow ISO certification standards. Our team of over 15 quality control specialists performs thorough material inspections, in-line process monitoring, and final inspections before packaging to guarantee top-tier product quality.
Croi Pet
